We build confident and exceptional managers. Find out the latest about our online courses, get management advice and tips.

Active Listening

It’s funny that so many managers think of listening as a passive activity, something that we can do whilst doing something else, usually speaking. Active listening takes a bit more effort, but it will help in two ways: You will really understand what the issues are The other person will


Which is best: online or traditional classroom-based management training?

We often get asked this and of course the answer is: It depends, for some managers, they get a real buzz out of going away on traditional training courses, meeting other managers and taking time out from the day-to-day. Others prefer the fact that online training is more flexible, self-paced,


Get More Done and Claim Back Head Space with These 4 Time Management Tips

Normally I’d write an intro and explain why you need to better manage your time, but you know that – after all, you’re reading this blog! So, let’s cut to the chase and explain why doing these 4 simple things can help you get more done AND focus more clearly


6 reasons why managers don’t delegate – and why they’re wrong

When we survey managers about why they don’t delegate, there are always plausible reasons why they don’t, but ultimately the issue is: if you’re not delegating then you’re not managing. So what is it managers tell us? Here are some gems!   “I’m too busy, I just don’t have the


Why remote meetings don’t work – and how to make them

With more people working remotely there’s greater emphasis on meetings via conference calls or connecting online. It’s far more cost effective but generally not as productive. What happens is that we try to have the same meeting we could have if they were all there in the same room. But


Learn how to deliver amazing presentations with our new Presentation Skills course

How many presentations have you given in the last six months? The chances are, you’ve given quite a few, even if you don’t know it. It’s not always about standing up on stage in front of hundreds of people – it could be updating your team on project progress, delivering


New Interviewing course available now

So many managers we’ve spoken to said that they wish they had some help with interviewing when they started out. The time and productivity that is lost when the wrong person is selected for a job – not to mention the hit on morale for both parties – can be

READ MORE is a finalist in the Essex Business Excellence Awards 2016

We are thrilled to announce that has been selected as a Finalist in the ‘Best New Business’ category at the Essex Business Excellence Awards. The ‘Best New Business Award’ is designed to recognise: “Having entered the market during particularly difficult economic times companies that, despite the obstacles, are managing

READ MORE wins gold for B2B website at the Essex Digital Awards 2016

We had an amazing night at the Essex Digital Awards and very proudly received the gold award for B2B website. The Essex Digital awards have been running since 2013, and reward innovation and progressive thinking in businesses, individuals, events, charities, and educational establishments. When presented with the award, the judges


How to say ‘no’… in under 5 minutes

In our latest ‘quick tips’ video we explore why people find it hard to say ‘no’, but why it’s important to ensure you stay productive and manage expectations properly. Here are some tips and things to think about to make sure you can say ‘no’ in the best way, depending on